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Education and Training

Services of the National Institute of Restoration
Businessman The National Institute of Restoration offers publications especially for its members. The Report is designed primarily for insurance agents and adjusters to keep them abreast of issues in the field of insurance restoration. Other publications are designed for contractors who specialize in insurance restoration. Our publications offer information and tips about sales, customer service, legal issues, and employee relations.

Our members are professionals from all over the country who want to learn the latest techniques and exchange information in a cooperative manner. Membership is limited to one firm in an area in order to foster cooperation without direct competition.

In addition, the National Institute of Restoration hosts an annual Executive Leadership Conference. Click here for the details about this year's conference.

Following are excerpts from recent publications. If you would like more information about membership in the National Institute of Restoration, please call or email us using the contact information on our Contact NIR page.

Customer sales and service
  Unique challenge faced in customer service
  Customer service tips from companies with great customer service

Business Issues
  Guarantee your services
  Fascinating facts about the industry
  Pollution coverage is vital
  Great pictures have a dramatic impact on potential clients