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Guarantee
So you guarantee your work?
Warranties and guarantees are golden words to consumers. But when you are making written pledges about the quality of your work, the value of your service, or the performance of your product, you should include these points recommended by the Federal Trade Commission:
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Disclosure: A warranty can be full, limited or partial, and you must let the consumer know which it is in a statement that is separate from the rest of the warranty.
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Coverage: Explain what the warranty covers; otherwise, you'll be held responsible for any type of malfunction whether or not it is something you can control. Clearly state time limitation and restrictions.
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Remedy: Let the customer know specifically what you will do if the product or service fails to conform to the standards of the warranty.
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Service: Be sure you include the address and telephone number for the customer to contact in case problems arise.
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State law: Localities vary, but be sure you include this FTC generic language: "This warranty gives you specific legal rights, and you also may have other rights which vary from state to state."
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